Resident Resources
The Shiloh Hills Neighborhood Council is a volunteer-run group that provides an opportunity for residents to work together to improve the quality of life in the neighborhood. We are a vehicle for community engagement and serve as a liaison between local government and residents.
The neighborhood council is more like an instrument than a service. As an organization, we’ll put our combined knowledge, experience, legitimacy and support behind whatever you want to achieve on your block, but you’d better be prepared to do some legwork. Join us at an upcoming meeting to listen and learn, ask questions, or volunteer for a project.
At neighborhood council meetings, we often discuss community resources and pathways to solutions. In hopes to streamline information, we’ve included a list of common resident resources here. Still have questions? Drop us a line and we’ll do our best to respond quickly
911 – Emergency Services
If you are in a situation requiring immediate assistance from police officers, firefighters or an ambulance, call 911.
988 – Mental Health Crisis Hotline
988 is the national hotline for people experiencing mental health crises. This number connects people experiencing suicidal thoughts, severe depression, or anxiety with trained counselors who provide immediate support and can connect callers with local resources.
509-456-2233 – Crime Check
Crime Check is the number to call for non-emergency police services. This includes reporting crimes that are no longer in process, like thefts, vandalism, or other incidents where the suspect is no longer on the scene. This is the appropriate contact for police reports that do not require an immediate response, but need to be reported so further action can be taken.
311 – Non-Emergency City Services
311 is the number to call for non-emergency city services and general city information. This includes reporting illegal camping, potholes, graffiti, streetlight outages, abandoned vehicles, or other municipal issues. 311 can also be dialed for help paying utility bills, finding information on pools and recreational activities, as well as any other customer service-related questions.
City of Spokane Construction Projects
Find information about current City of Spokane construction projects. Note that not all construction projects are City of Spokane construction projects. Projects can be private companies, state agencies such as WSDOT, or Spokane County projects.
Street Leaf Pickup Map
The City of Spokane Street Maintenance Division removes fallen leaves from the streets to prevent hazardous conditions. The dates for leaf pickup vary each season depending upon when the majority of leaves have dropped. Please remove your cars from the streets to aid in the pickup.
Snow Plow Progress Map
When it snows, even if it’s a couple of inches, City crews will plow in residential areas as well as on arterial streets. This “maintenance plow” work will occur primarily during regular day shifts Monday through Friday. Arterials are plowed first, followed by hills in residential areas. Identified vehicle routes around schools also have been prioritized for clearing.
City of Spokane Community Update Newsletter
Sign up for the Community Update! Weekly updates provide information about work the City is doing and opportunities to provide feedback and get involved. The Community Update newsletter includes information about public safety and street improvements, collaborations with partner and community organizations, City Council meetings, openings on boards and commissions, and many other items of interest.
Neighborhood News You Can Use Newsletter
Sign up for Neighborhood News You Can Use! Stay up to date with monthly neighborhood specific news and resources published by the City of Spokane’s Office of Neighborhood Services (ONS)!
Civic Guide for Neighbors
Community involvement is the foundation of a successful local government. The goal of the Civic Guide for Neighbors is to provide an easy, interesting (and dare we say), fun way to learn more about how the City of Spokane operates…and how you can get involved! This guide will introduce you to local municipal structures, everyday processes, decision making, and a better understanding of how and where you fit in. View the zine digitally.